Question 1

What does the application package include?

Accepted Answer

Each package includes end-to-end support for a fixed number of schools. This covers strategy calls, essay feedback, and interview preparation. Additional schools can be added at an extra cost.

Question 2

Are the “unlimited sessions” truly unlimited?

Accepted Answer

Yes, but only within the agreed-upon application cycle (e.g., Fall 2025). Sessions cannot be carried forward to the next cycle or reused later.

Question 3

Can I start with a counselling session before committing to a full package?

Accepted Answer

Absolutely. Our Master’s Counselling includes two one-hour sessions. If you upgrade to an application package later, the counselling fee will be adjusted toward one school.

Question 4

How are sessions scheduled and what’s the cancellation policy?

Accepted Answer

All sessions are pre-scheduled. You can reschedule with at least 24 hours' notice. Two reschedules are allowed per student. Missed sessions without notice may be forfeited.

Question 5

How long will it take to get feedback on my essays?

Accepted Answer

Feedback is typically shared within 2–3 working days from submission.

Question 6

Do you write essays for students or use tools like ChatGPT to generate content?

Accepted Answer

No, we do not write essays for students. While technology can be a helpful tool in the brainstorming process, our primary focus is on working closely with you to structure, refine, and polish your drafts so that the final submission authentically reflects your unique voice and experiences. Our commitment is to help you present your strongest and most genuine application.

Question 7

Do you guarantee admission or interview calls?

Accepted Answer

No, we do not guarantee admits or interviews. While we provide extensive support, final decisions are made by the universities.

Question 8

Are my documents and personal information kept confidential?

Accepted Answer

Yes. All shared materials are treated with strict confidentiality and used only for the purpose of your application.

Question 9

Is GST included in the fee?

Accepted Answer

We are not charging GST at this time. The amount quoted to you is the total payable.

Question 10

What is your refund policy?

Accepted Answer

We do not offer refunds once any part of the service (like a strategy call or document review) has begun.

Question 11

How will we communicate during the process?

Accepted Answer

All official communication will happen via email and shared drives. WhatsApp may be used for quick updates or coordination.

Question 12

How do you handle conflicts of interest if you’ve worked with other applicants to the same school?

Accepted Answer

We maintain strict confidentiality for all clients and ensure that each applicant receives personalized, unbiased guidance. Our support is tailored to your unique profile and goals, and we do not share your information with other applicants. We manage any potential conflicts of interest with full transparency and professionalism.

Question 13

What if I don’t get admitted? Can I work with you again for the next cycle?

Accepted Answer

While admission decisions ultimately rest with the schools, we offer continued support if you choose to reapply in a future cycle. We recommend starting early to reassess and strengthen your application, and a new package may be required to cover the additional work involved.

Question 14

How do you stay updated with changing admission requirements?

Accepted Answer

We continuously monitor official university websites, attend industry webinars, and participate in admission counsellor forums to stay current on the latest policies and trends. This ensures the advice and strategies we provide are aligned with the most recent admissions guidelines.

Question 15

What if I need support for multiple master’s programs (e.g., MBA and MS)?

Accepted Answer

Each program and application cycle requires a dedicated approach. We offer separate packages tailored to each degree and admission timeline to provide focused, comprehensive support. Please contact us for a customized plan based on your specific goals.

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